Returns Policy

We accept returns for all UK orders as long as the item is returned within the 30 days period and in the same condition as received (unworn and undamaged, inside it's own box)

Please return the item to the following address:

Please include a note with the item returned, your name / username and order number inside:

Vuv Trading Ltd 41 Bute Street M50 1DU Manchester United Kingdom

We will send the refund as soon as we receive the item. The refund will be the full listed price.

Please allow up to 5 working days to process it once it arrives.

We can only cover the shipping costs if the item received was faulty or wrongly sent.

For any additional information or more details regarding returns please contact us at info[at]cucufashion.co.uk

Shipping

Delivery Timeframe: We aim to deliver the items in 1-3 working days. 1 working day dispatch and 2 working days delivery for a 2nd class service and 1 working day delivery for a 1st class service.

Shipping price is: £2.99 / per item for 48 hours Delivery Service and £3.99 / per item for 24 hours Delivery Service.

Payment is required in full prior to dispatch.

Delivery Company: My Hermes UK.

Delivery Services: 48 hours Delivery Service (2nd class) 2-3 working days.

24 hours Delivery Service (1st class) 1-2 working days.

MYSTERY PAIR OF SHOES

Free UK delivery for Mystery items that will be dispatched in the United Kingdom.

Returns are not accepted for Mystery items! Because we offer free delivery and also a consistent value product, these already exceed the price paid therefore Returns will be not be accepted.

Most of our styles are standard size and width unless otherwise stated in the full product description. Just in case they don't fit, we accept free UK returns and exchanges.

Size Chart