Please read these terms and conditions carefully before using this Website.

We do not store credit card details nor do we share customer details with any 3rd parties.
We accept dropshipping as long as you contact us to let us know in advance that you will use our pictures / images / videos and a form will be sent to you to Sign the details. Once this has been achieved, we will give you the right to use them. Failure to contact us in advance will lead to legal action
Payment Flow and Delivery Policy
Delivery Timeframe: We aim to deliver the items in 1-3 working days. 1 working day dispatch and 2 working days delivery for a 2nd class service and 1 working day delivery for a 1st class service.
Shipping price is: £2.99 / per item for 48 hours Delivery Service and £3.99 / per item for 24 hours Delivery Service.
Payment is required in full prior to dispatch.
Delivery Company: My Hermes UK.
Delivery Services: 48 hours Delivery Service (2nd class) 2-3 working days
                           24 hours Delivery Service (1st class) 1-2 working days 
Please note, due to high order volumes, Hermes and Royal mail deliveries may take longer than usual.
Refund / Cancellation Policy 
If the item is not dispatched yet, we can cancel the order if you require us to. 
If the item is dispatched and out for delivery, we are unable to cancel the order however we accept the return for a refund.
We accept goods in return for whatever reason. All we ask is the returns must be within 28 days of delivery and the items should be returned in the same condition as sent.
A refund will only be given once we have received and inspected the goods. The refund will be the listed price of the item without any postage & packaging costs. 
However, if you received a faulty item and the fault lies on us we will give a full refund, postage & packaging costs included. 

All of our goods are pre-checked and packed to ensure you receive a perfect product. 
Please allow up to 5 working days from delivery to process your return.
Contact us page – the email, postal address and phone number on Website MUST match the email, postal address and telephone number from Companies House.

1 Customer Account

1.1 You warrant that any information provided when registering is accurate and complete in all respects and you will notify the Company of any changes to that information.

1.2 You are responsible for the confidentiality of Your account and password and for restricting access to your computer to prevent unauthorised access following registration.

1.3 You agree not to impersonate any other person or business, organisation or body corporate or to use a false name that you are not authorised to use.

1.4 We may disable any account where we think you have failed to comply with the terms or we think unauthorised use has been made of the

1.5 As a condition of Your use of this Website, you warrant to the Company that You will not use this Website for any purpose that is unlawful or prohibited by these terms.


2.1 may contain hyperlinks to websites operated by parties other than the Company. The Company does not control such websites and is not responsible for their contents, availability or Your use of them. The Company's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such Websites or any association with their operators.

2.2 Any links to third party websites on this Website are provided solely for Your convenience. If You use these links, You shall leave this Website. If You decide to access any of the third party websites linked to the Website, You do so entirely at Your own risk.


3.1 VUV Trading Ltd. will use any personal data collected during Your use of the Website in accordance with our privacy policy.

3.2 When the Company asks You to submit financial information, such as Your credit or debit card number the Company uses industry standard technology for secure commercial transactions. This encrypts data, including Your credit or debit card number. The Company will not be liable for any unauthorised transactions made using Your personal or financial details, unless we are negligent. Most banks or credit card providers either cover all charges resulting from such unauthorised use or limit Your liability to a maximum amount. Refer to Your credit or debit card agreement to check Your coverage liability.

3.3 Your dealings with any third parties via the Website and any terms or conditions agreed with, or representations given by, them, are solely between You and such third parties. The third party will be responsible for protection and security of Your personal data or financial details which they collect. You agree that the Company is not liable for such dealings.


4.1 By entering the Website You agree that under no circumstance will the Company or its agents, officers or employees be held liable or responsible for: any content contained on or omitted from the Website; any person’s reliance on any such content, whether or not the content is complete, current or correct; any viruses or defects that may be found to exist on the Website.

4.2 All information found on the Website is intended for guidance only. The Company will not be liable or responsible for any damage or loss caused as a result of Your doing, or not doing, anything as a result of reading, viewing or listening to any material, or any part of it, on the Website.

4.3 The Company is not liable or responsible for any inaccuracies, errors (including typographical errors) or omissions, or for the results obtained from the use of the Website or its content. All content and any of the services included in, advertised on, or available through the Website are provided “as is” and “as available”, with absolutely no guarantee of completeness, accuracy (either when posted or with the passage of time), timeliness or of the results obtained there from, and excluding, to the maximum extent permitted by law, all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these Terms might have effect in relation to the Website.

4.4 The views expressed on the Website do not necessarily reflect the views of the Company. All content, and any advice received via the Website, are not intended, and should not be relied upon, for any personal, professional, legal, or religious decisions You may wish to make. Instead You should consult an appropriate professional in order to obtain specific advice tailored to Your situation.

4.5 Although the Company takes all reasonable steps to ensure that the Website is safe for users it is possible that material on the Website may be susceptible to data corruption, interception and unauthorised amendment for which the Company does not accept liability or responsibility. The Company does not accept liability or responsibility for the presence of any computer viruses contained in any material on the Website, whether it is read, viewed, listened to, copied, downloaded, printed or accessed in any other way. The Company does not accept liability or responsibility for any losses caused as a result of any computer viruses contained in any material on the Website.

4.6 Advertisements (including banner adverts and pop-ups) featured on the Website do not imply endorsement of the services or products advertised. The Company will not be liable or responsible for services or products advertised nor will the Company be liable or responsible for any damage to Your computer equipment, software, data or other property as the result of Your viewing, or responding to, advertisements (including banner adverts and pop-ups) featured on the Website.

4.7 The Company does not guarantee that the Website will be compatible with all hardware and software that may be used by You. The Company will not be held liable or responsible for any damage to Your computer equipment, software, data or other property as the result of Your access to, use of, or browsing of any material on the Website.

4.8 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, You shall be responsible for all costs thereof.

4.9 You enter the Website entirely at Your own risk and if You are dissatisfied with any portion of the Website, or with any of these Terms of use, Your sole and exclusive remedy is to discontinue using the Website.

We do not store credit card details nor do we share customer details with any 3rd parties.

Each order will be dispatched in maximum 1 working day.



In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay Later

  • Pay in 3


Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

     These Terms are issued by VUV Trading Ltd. (Company No: 08524642) whose Registered Office and trading address is at 41 Bute Street, Salford, England, M50 1DU Manchester, United Kingdom. The VAT number of VUV Trading Ltd. is GB 164544991 . The company is registered in United Kingdom of Great Britain and Northern Ireland.





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