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Returns

Returns are free within 30 days for all UK orders on our website.

To request a return label please contact us on info[at]cucufashion.co.uk

A refund will only be given once we have received and inspected the goods. The refund will be the listed price of the item without any postage & packaging costs.


However, if you received a faulty item and the fault lies on us we will give a full refund, postage & packaging costs included.

All of our goods are pre-checked and packed to ensure you receive a perfect product.

 

If the shoes have not been worn, please use the link below to return the item and ensure your name and order number are added on a note inside the parcel:

https://www.royalmail.com/track-my-return/create/3204

Please click the above link and fill in all your details to create your prepaid label.

We will send the refund or exchange as soon as we receive the item. The refund will be the full listed price or please let us know if you prefer an exchange with a different size.

Please allow up to 5 working days to process it once it arrives.

Please contact us before returning the item if it is faulty or was wrongly sent.