Returns Policy

You may return most new, unworn items within 30 days of delivery for a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Returns are free for all orders on our website. To request a return label please contact us on info[at]cucufashion.co.uk

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

MYSTERY PAIR OF SHOES

Free UK delivery for Mystery items that will be dispatched in the United Kingdom.

Returns are not accepted for Mystery items! Because we offer free delivery and also a consistent value product, these already exceed the price paid therefore Returns will be not be accepted.

Most of our styles are standard size and width unless otherwise stated in the full product description. Just in case they don't fit, we accept free UK returns and exchanges.

Size Chart